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Simpler than any CRM

Group services for private clinics

Streamline corporate check-ups and mass medical registrations by managing group bookings for lab tests and ECGs without chaos at the offices, ensuring high-quality care for every patient.

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Starta.one is the AI CRM for service businesses. Everything for running a Private Clinic in one system — from patient booking to financial accounting — while AI handles the routine. Over 1,000 businesses already run on Starta.

Numbers that matter: Private clinics

+40
extra participants
112
Visits per week
€2,200
in recovered revenue

Imagine a day when a large company books a full check-up for their employees. Instead of confusion at the reception, you clearly divide the flow: one group gets ultrasound, another does blood sampling, and a third waits for an outpatient visit with the therapist. Every visit is automatically recorded, and the electronic medical record instantly updates with results. This helps the clinic efficiently load specialists’ offices, avoid downtime, and quickly issue final certificates, while keeping a personalized approach for each visitor even under heavy load.

Sound familiar?

🚫

Patients don't complete their treatment course

Without reminders and tracking, patients skip follow-up visits. Treatment gets interrupted, outcomes worsen — the patient is disappointed and leaves.

Receptionists are overwhelmed with calls

Scheduling, rescheduling, confirmations, inquiries — receptionists spend all day on the phone. Patients in the waiting room wait, new patients can't get through.

Optimizing mass medical registrations and screenings in private clinics

Mass medical check-ups often challenge private clinics due to chaotic patient arrivals and uneven staff workload. When a company sends 50 employees for a check-up in one day, there’s a risk of blocking the whole facility’s operation. Using group service mechanics structures this process by splitting the flow into manageable groups of 8 to 15 people. This ensures a scheduled outpatient visit where every specialist, from therapist to narrow expert, knows exactly how many visitors are in a given time slot.

This approach radically changes reception work. Instead of endless calls to confirm times, clients or corporate coordinators use online booking. Each appointment links automatically to a specific office, preventing conflicts over ultrasound or ECG equipment. If a patient cancels, the system instantly offers the spot to the next on the waiting list, ensuring 100% room occupancy and no financial losses.

Special attention goes to financial transparency and appointment compliance. Group format suits services like blood draws or lab tests, where gathering a group in the morning is important. The system tracks whether a patient completed the full treatment or check-up course, automatically reminding about final certificates or sick leaves. This boosts client loyalty by delivering quality service without queues, while the clinic gains clear revenue forecasts and efficient doctor time use.

Why private clinic owners pick Group Services

Three day-to-day moments where the difference is obvious.

1

How it works today

Without reminders and tracking, patients skip follow-up visits. Treatment gets interrupted, outcomes worsen — the patient is disappointed and leaves.

2

What Starta changes

Set clear seat limits for group check-ups so the therapist can focus on each patient without queues in the hallway.

3

The bottom line

Group Services takes over the part of running a private clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.

What you get

👤

Managing patient limits for mass medical registrations

Set clear seat limits for group check-ups so the therapist can focus on each patient without queues in the hallway.

📅

Online booking for comprehensive exams and screenings

Patients independently choose free slots for group blood draws or ECGs, seeing the current number of available seats in real time.

🔔

Automatic waiting list for scarce consultations

If the outpatient group is full, new patients automatically join the reserve and get notified when a spot opens.

🔄

Cyclical scheduling for long-term treatment courses

Create regular group sessions for rehab or therapy once per quarter, avoiding manual calendar copying.

📊

Analytics on room occupancy during check-ups

Track real margins of group services and equipment usage efficiency for ultrasound during mass visits.

📊

AI suggests topic and time for group medical seminars

AI analyzes queries in your base: 32 patients interested in "heart check," 21 in "hormones." Recommends: "'Heart Health' seminar, Saturday 11am, free × 15 attendees." Topic from real patient demand.

📊

AI forecasts seminar-to-consultation conversion

AI says: "Last heart seminar — 15 attendees, 8 booked a consultation (₴1,200), 4 a checkup (₴2,800) — revenue +₴20,800." Seminar becomes a predictable patient-acquisition channel.

How it works

1

Creating a bundled group service

The administrator creates a service, for example, a driver’s medical check-up, sets duration, involved specialists, and a limit — 12 patients per time slot.

2

Publishing schedule and collecting prepayments

Clients see available dates on the website, choose a convenient time for lab tests, and pay a deposit for the course to confirm their booking.

3

Automating reception and medical record keeping

The doctor sees the formed group list, marks attending patients, and visit data automatically syncs into each participant’s electronic medical record.

🔍 Free

Free AI audit for your private clinic

AI will analyze your business in 5 minutes and show how to optimize scheduling and attract more participants to group services.

Pricing

Starta Lite

Free

Access to StartaAI

  • StartaAI - built-in chat assistant, helps use CRM and simplify business management.
  • Access only for the business owner
  • Personal booking website
  • Unlimited bookings
  • SMS notifications to clients
  • Calendar and bookings
  • Vacation and schedule management
  • Push notifications in the Starta.one app
  • Integration with your website
  • Placement on various platforms to promote services
Start with Lite

Frequently asked questions

Is Starta a good fit for a private clinic?

Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes private clinic workflows into account and helps you get the most out of group services.

How much do group classes cost in Starta.one?

Group classes are available in Starta.one Pro. Unlimited classes, sessions, students, and waitlists.

Calculate the cost of the plan
Number of employees
License duration
8.99€6.29€ /month75.52€ per 12 Months
Continue with this plan
How do prepayment and the waitlist work?

The customer pays 100% by card when booking — the booking doesn't count without it. If the class is full, new bookings go to the waitlist. When someone cancels or a no-show is recorded and their spot is freed, the first person on the waitlist gets a push notification with a 30-minute window to pay. If they don't, the offer moves to the next person. Class capacity goes from 60% to 90%.

Can I set up cancellation rules?

Yes. You set a deadline (e.g., cancellations allowed up to 6 hours before start). If the customer cancels in time, the class goes back on their plan. If they cancel after the deadline, the class is charged as a no-show and money isn't refunded. This keeps students accountable and protects you from revenue loss from empty seats.

How does AI help organize classes?

AI does two things normally requiring a dedicated analyst: 1) suggest the best day, time, and price for a new class based on past attendance — if "yoga 7 AM" averages 6/12, AI says "move it to 7 PM where similar studios fill 11/12"; 2) forecast capacity 24 hours out and automatically offer waitlist customers a 20% discount if the probability of a full class is under 80%. Capacity goes from 67% to 92% with zero admin effort.

Can automatic sending of test results be set up for the whole group?

Yes, after the group biomaterial collection and lab processing are complete, the system allows bulk updating of visit statuses, triggering notifications to patients about their results being ready in their personal accounts.

How does the system help if more people show up for a check-up than planned?

The administrator can manually add patients beyond the limit if the office resources allow, or quickly create an additional group slot at another time, automatically redirecting part of the queue there.

How does AI help a medical clinic attract patients via group seminars?

AI does two things: 1) based on questions and interest from patients in your base, suggests seminar topics with highest demand — "heart health," "hormones," "pediatric health" — and recommends a time; 2) forecasts seminar-to-consultation-and-checkup conversion — "15 attendees → 8 consultations + 4 checkups = +₴20,800." Seminar becomes a measurable patient-acquisition channel, not a charity event.

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