Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Manage bookings for personal training and group classes in one window, so your administrator can instantly confirm appointments and clients receive timely reminders about their class schedule.
Starta.one is the AI CRM for service businesses. Everything for running a Fitness Studio in one system — from membership sales to attendance analytics — while AI handles the routine. Over 1,000 businesses already run on Starta.
When a client messages on Instagram to freeze their membership due to vacation, your administrator sees their entire interaction history and the current class schedule without switching tabs. If a spot opens up for an evening stretch class, you can instantly notify people on the waitlist, keeping your studio full. This avoids chaos when a cancellation happens 6 hours before class and ensures every personal training session is confirmed on time without unnecessary phone calls.
Without reminders and motivation, members skip workouts. Their results suffer, they get frustrated, and they don't renew their membership.
Capacity limits, waitlists, trainer substitutions, cancellations — all requiring manual coordination and constant admin attention.
The biggest headache for a fitness studio owner is the unpredictability of group attendance. When a client books a popular Pilates reformer class but doesn't show up, the studio loses money, and someone else on the waitlist misses an opportunity to work out. Implementing a centralized chat allows you to establish clear communication rules. Your administrator can set up an automatic reminder that goes out a few hours before class, encouraging the client to confirm their visit or cancel 6 hours prior.
If a client still cancels, the chat makes it possible to instantly notify those waiting for an open spot. Instead of calling a dozen people, the administrator sends a broadcast to the hotlist in the same window where primary correspondence takes place. This ensures 100% studio occupancy even during peak hours. This approach transforms chaotic communication on Instagram Direct or WhatsApp into a structured business process, where no inquiry gets lost in the flood of messages.
Beyond operational efficiency, chats help retain clients who start missing sessions. If the system detects that a visitor hasn't been to the weight room in over a week, the administrator can send a friendly message in chat, inquire about the reasons, and offer a personal training session to reignite their motivation. This allows you to identify churn risk early and encourage membership renewal before the client decides to leave the studio entirely. When the entire interaction history — from the first price inquiry to the last session deduction — is right in front of you, service becomes truly personalized.
Three day-to-day moments where the difference is obvious.
Without reminders and motivation, members skip workouts. Their results suffer, they get frustrated, and they don't renew their membership.
Clients can quickly check mat availability for stretching or join waitlists through a single chat window.
Client Chats takes over the part of running a fitness studio that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Clients can quickly check mat availability for stretching or join waitlists through a single chat window.
Send personalized notifications when a 12-session membership is nearing its end, so clients can pay on time and continue their workouts.
Receive and log requests for temporary membership suspension directly in chat, keeping all agreement history in the client's profile.
Promptly receive notifications about cancellations 6 hours before class and offer open slots to other clients to maximize studio occupancy.
Every trainer or administrator sees the history of previous interactions, allowing them to provide quality advice on choosing personal training or CrossFit.
Member opens chat—AI loads their last 10 workouts: "bench press 185 lbs, squats 225 lbs, goal: strength build." Coach Mike sees the progression in 3 seconds and knows exactly what to program next.
Member asks "What class should I do this week?" AI suggests: "Based on your leg day, try our Advanced Leg Pump class Wed 6 PM ($25) or stay with your strength program Fri 5:30 PM." Engagement boost.
A visitor writes in through your website widget or app to clarify the class schedule or inquire about the monthly membership cost.
Your staff member sees the message, checks the client's status, and confirms the functional training booking without switching between messenger tabs.
After chat confirmation, the client arrives at the studio, uses their wristband pass, and the system automatically deducts the session from their membership.
Book personal and group sessions 24/7
Group classes with capacity limits and waitlists
Trainer, room, and class schedules in one place
Memberships with automatic attendance and expiry tracking
Workout reminders and membership renewal alerts
P&L report: profitability per trainer and class type
Trainer pay — commission, per-class rate, bonuses
Analytics: attendance, retention, popular classes
Our AI will analyze your business in 5 minutes and show how a centralized chat can reduce response times and boost client satisfaction.
Access to StartaAI
Extended access to StartaAI
30 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes fitness studio workflows into account and helps you get the most out of client chats.
Client chats are available in all Starta.one plans, including the free one. There's no limit on the number of messages.
Yes. All team members with appropriate permissions can see chats and reply. The client sees messages from your business — not from a specific staff member. When staff quits, the conversation stays in the client's profile, not on their personal phone.
Right now, chat works through the Starta.one platform — the booking page, client mobile app, and Telegram bot. This keeps all communication in one place, linked to the client's profile in your CRM. Direct and WhatsApp are rolling out — we'll reach out about when they're available for you.
AI does two things that normally require an experienced staff member with a memory for 500 clients: 1) it summarizes the entire client history in 3 seconds when you open a chat — new staff instantly see allergies, past complaints, visit frequency, preferences; 2) it suggests a ready-made reply based on your pricing and client history — for 'how much for color?' AI generates 'Hi Sarah! Roots $30, full $60, you had roots last time, Thursday 2pm is open with Andrew.' Staff clicks 'Send' — or edits in one click. Response time drops from 3 minutes to 10 seconds.
Yes, the functionality allows for instant file and image sharing. You can send the current class schedule or photos of a client's workout results for motivation directly in the chat.
Your administrator sees the client's profile next to the chat window, showing their active 12-session membership or other package. This allows them to immediately tell the client how many visits they have left, without searching through paper logs.
AI tracks each member's workout history and goals, then suggests the next class or training cycle that fits their progression. It shows pricing and schedules instantly, so members book without friction. More attendance, more retention.