Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Oversee post-procedure care and remind clients about their next session when they're on a 5-treatment course, keeping all recommendations and result photos in one unified dialogue for perfect service.
Starta.one is the AI CRM for service businesses. Everything for running a Cosmetology Practice in one system — from patient booking to medical records — while AI handles the routine. Over 1,000 businesses already run on Starta.
When a patient messages you a month after their biorevitalization, you instantly see their entire communication history. No need to dig through paper records, as the client's medical chart opens right next to the chat. You immediately check for potential contraindications or allergy tests before booking a new chemical peel. This approach allows the administrator to quickly book an open slot, and the cosmetologist to prepare the room, knowing all skin specifics and the client's past experience without extra clarifying questions in the chat.
Cosmetology treatments require regularity. Without reminders and course tracking, clients skip sessions — results suffer, they get frustrated and leave.
Fillers, mesotherapy cocktails, peels — expensive products with limited shelf life. Without tracking, you don't know the real margin on each procedure.
Cosmetology is a field where results directly depend on discipline and regularity. When a patient books a 5-treatment course, for example, for treating couperose or general rejuvenation, adhering to intervals between sessions is critically important. If communication is scattered across various messengers, the specialist often loses control over the client's schedule. A centralized chat allows you to see the entire interaction history in one place, enabling timely reminders for the next plasmolifting or mesotherapy visit, without waiting for the client to remember their appointment.
Special attention should be paid to the rehabilitation period. After procedures like chemical peels or filler injections, clients often have questions about the normalcy of skin reactions. A quick chat response regarding post-procedure care rules not only reassures the patient but also prevents undesirable complications. The ability to promptly receive a photo of the treated area allows the cosmetologist to assess the situation remotely and provide professional advice, significantly increasing loyalty and service safety.
Furthermore, documenting all agreements in writing is an important element of reputation protection. Discussions about contraindications, clarification of allergy test details, or preliminary cosmetologist consultations are saved in the history forever. This creates a reliable knowledge base about each visitor, accessible during every subsequent visit. This approach transforms ordinary correspondence into a full-fledged tool for managing medical history, where every step is documented, and risks are minimized.
Three day-to-day moments where the difference is obvious.
Cosmetology treatments require regularity. Without reminders and course tracking, clients skip sessions — results suffer, they get frustrated and leave.
Answer questions about chemical peels or Botox without switching between messengers, keeping a full history of inquiries in the client's profile.
Client Chats takes over the part of running a cosmetology practice that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Answer questions about chemical peels or Botox without switching between messengers, keeping a full history of inquiries in the client's profile.
Send clients ready-made memos after a facial or biorevitalization directly in the chat to ensure the best results and avoid complications.
Remind patients about their next mesotherapy or plasmolifting visit through the convenient chat interface, so they don't interrupt their treatment.
Receive photos from clients of areas with couperose or pigment spots for a preliminary assessment of work complexity before booking a session.
Discuss important health aspects and send digital forms before filler injections or laser hair removal directly in the chat.
Client opens chat—AI instantly loads her medical history, any contraindications (e.g., no microdermabrasion with rosacea), and previous reactions to products. Elena's notes show "sensitive skin, avoid retinol" in 3 seconds.
Client asks "I want a facial for my acne." AI suggests: "Our Salicylic Acid Peel ($85, 45 min) works great for acne. We have 2 PM today or 10 AM tomorrow." No guesswork.
A patient sees the chat button while browsing services and asks about the cost of a course or available slots for an ultrasonic facial with a specific specialist.
You receive an instant notification on your smartphone and can advise on peel preparation or check for necessary product availability in real-time.
All correspondence, including allergy test discussions and sent photos, is permanently linked to the client's profile for future results analysis.
Clients book themselves 24/7, choosing treatment and preferred time
Treatment room and practitioner schedules in one place
Appointment reminders and treatment course follow-ups
Client card: treatment history, protocols, contraindications
Product tracking: procedure costs, expiry dates, stock levels
Real-time P&L report: margin per procedure
Gift certificates for cosmetology treatments
Analytics: popular treatments, client retention, occupancy
Our AI will analyze your business in 5 minutes and show how a centralized chat can reduce response times and boost client satisfaction.
Access to StartaAI
Extended access to StartaAI
30 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes cosmetology practice workflows into account and helps you get the most out of client chats.
Client chats are available in all Starta.one plans, including the free one. There's no limit on the number of messages.
Yes. All team members with appropriate permissions can see chats and reply. The client sees messages from your business — not from a specific staff member. When staff quits, the conversation stays in the client's profile, not on their personal phone.
Right now, chat works through the Starta.one platform — the booking page, client mobile app, and Telegram bot. This keeps all communication in one place, linked to the client's profile in your CRM. Direct and WhatsApp are rolling out — we'll reach out about when they're available for you.
AI does two things that normally require an experienced staff member with a memory for 500 clients: 1) it summarizes the entire client history in 3 seconds when you open a chat — new staff instantly see allergies, past complaints, visit frequency, preferences; 2) it suggests a ready-made reply based on your pricing and client history — for 'how much for color?' AI generates 'Hi Sarah! Roots $30, full $60, you had roots last time, Thursday 2pm is open with Andrew.' Staff clicks 'Send' — or edits in one click. Response time drops from 3 minutes to 10 seconds.
Yes, you can send a message reminding them about allergy tests directly in the chat the day before their visit. This allows the client to prepare and avoids last-minute cancellations due to discovered contraindications.
Absolutely, the chat feature supports high-quality image transfer. You can save photos of results after a facial or lifting directly in the chat history, which greatly simplifies visual record-keeping in the client's medical chart.
AI reads each client's intake form and flags medical contraindications—so you never accidentally book a peel for someone with active inflammation. It suggests treatments that match their skin type and history, plus pricing and times. Safe, fast, personalized.