Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
One chat instead of Direct, WhatsApp, Telegram, and Viber in separate tabs. Client messages land directly in their profile alongside visit history. AI summarizes the entire conversation in 3 seconds and suggests a ready-made reply — even if your front-desk staff just started their shift.
Free plan forever · no credit card · first chat works in 5 minutes
Starta.one is an AI CRM for service businesses. It combines online booking, client management, finances, team scheduling, and marketing in one system — configured and operated by AI. Over 1,000 businesses use Starta.
Your staff switches between messengers like radio stations. The same client wrote in Direct a week ago, then Telegram today — nobody remembers you already replied. They come in for their appointment, you ask about allergies twice, they say 'I texted that in January' — you've lost their trust before they even sit down.
Sarah was replying from her personal WhatsApp. Sarah is gone. New receptionist Anna opens a chat with a client who writes 'didn't I tell you I'm allergic to parabens?' — Anna has no record of allergies or previous messages. Your business loses twice: an experienced employee and a disappointed customer.
Push notifications on staff personal phones get buried with family texts and TikTok videos. A booking request gets lost between mom's messages and videos. By the time you notice, the client has already booked at a salon nearby with instant online booking. You've lost $20 and a loyal customer.
Clients message you through the booking page or mobile app. You reply from your Starta.one admin panel — on desktop or phone. No switching between messengers, no hunting for Direct on Instagram.
Every message is attached to the client's profile. Alongside bookings, reviews, and certificates — the complete conversation history. When a client reaches out again, the new staff member immediately sees the context: allergies, preferences, past complaints.
Notifications arrive in the Starta.one business app — separate from personal chats. No mixing with family texts, no getting lost at 10:30pm. You see who messaged and can reply in 30 seconds from the couch.
Exchange before/after photos, price lists, or documents right in the chat. Everything stays in the conversation history — no more hunting through four messengers to find 'where did I send those nail photos?'
Instead of scrolling through 200 messages from the past year, when you open a chat AI shows: 'Sarah, returning customer, 14 visits. Allergic to sulfates. Complained in March about the smell in the room — asked if we fixed the ventilation. Today asking about free slots for manicure + pedicure.' New staff start their shift with full context in 3 seconds.
Client asks 'how much for a color?' — AI instantly suggests: 'Hi Sarah! Root retouch — $30, full color — $60. You had roots last time, I'd recommend Thursday at 2pm — we have an opening with Andrew.' You click 'Send' or edit in one click. Staff reply in 10 seconds instead of 3 minutes.
On the booking page or in the app, client taps the chat button and sends a message. No need to hunt for your Instagram or WhatsApp number.
A push notification arrives in the Starta.one app. AI immediately shows a summary of the client's history and suggests a ready-made reply based on your prices and their past visits. You can edit or send as-is.
The complete chat history lives in the client's profile. Any team member — even a new receptionist after Sarah leaves — sees the context of previous messages and never makes the client repeat their allergies.
Chatting with a client isn't just 'replying in a messenger.' It's the connection between a message, visit history, and pricing — so staff can give a contextual answer in 30 seconds. Here's why off-the-shelf solutions don't cut it:
Works fine when you have 50 clients and one receptionist who remembers everyone's face. At 500+ clients and 3 staff per shift: the same client messages three messengers, nobody knows who already replied. Conversation history is tied to staff personal accounts — when someone quits, history goes with them. Client info is in your CRM, messages are scattered across apps — nothing syncs.
Links all messengers into one window — that's good. But it sits separate from your CRM: staff see the chat, not the client's visit history, can't suggest 'you had roots last time, Thursday 2pm is open with Andrew.' Monthly cost is $30–80 for another dashboard you have to log into separately. AI doesn't know visit history — it just spits out generic templates.
Owner is busy, replies when they get a chance. Booking requests disappear in 200 daily messages. When owner is on vacation, chat shuts down. Team can't see history — it's their personal WhatsApp. Result: clients wait 6–12 hours for an answer, while a competitor with a 'Chat' button on their site replies in 2 minutes.
AI will analyze your business in 5 minutes and show how a centralized chat can cut response time and boost client satisfaction.
Access to StartaAI
Extended access to StartaAI
30 days free • No card required • We'll transfer your data from another CRM
Client chats are available in all Starta.one plans, including the free one. There's no limit on the number of messages.
Yes. All team members with appropriate permissions can see chats and reply. The client sees messages from your business — not from a specific staff member. When staff quits, the conversation stays in the client's profile, not on their personal phone.
Right now, chat works through the Starta.one platform — the booking page, client mobile app, and Telegram bot. This keeps all communication in one place, linked to the client's profile in your CRM. Direct and WhatsApp are rolling out — we'll reach out about when they're available for you.
AI does two things that normally require an experienced staff member with a memory for 500 clients: 1) it summarizes the entire client history in 3 seconds when you open a chat — new staff instantly see allergies, past complaints, visit frequency, preferences; 2) it suggests a ready-made reply based on your pricing and client history — for 'how much for color?' AI generates 'Hi Sarah! Roots $30, full $60, you had roots last time, Thursday 2pm is open with Andrew.' Staff clicks 'Send' — or edits in one click. Response time drops from 3 minutes to 10 seconds.