Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Direct chat communication lets your administrator instantly confirm a rebooking for a complex root touch-up or toning, keeping all client shade preferences in a single message history.
Starta.one is the AI CRM for service businesses. Everything for running a Hair Salon in one system — from client booking to revenue analytics — while AI handles the routine. Over 1,000 businesses already run on Starta.
When a client sends a photo of their desired result via Instagram or messenger, your administrator sees it immediately in their workspace and forwards it to the stylist to assess hair condition. This allows you to pre-book the correct time for a "cut + style" combo or a lengthy keratin treatment, avoiding chair downtime. You can easily coordinate stylists with different schedules, sending clients visit reminders and after-color care recommendations, which significantly boosts loyalty and rebooking rates.
Every call interrupts your work. The client in the chair waits, and the caller might not reach you and book elsewhere. You lose quality and bookings.
Lost entries, time mix-ups, double bookings. A paper journal can't remind clients about appointments or show available slots online.
The nature of modern hair salon work means that services like balayage, airtouch, or full lightening require a personalized approach even before the client sits in the chair. Often, guests make mistakes when self-booking online, leading to scheduling conflicts and downtime. Using a single chat window allows for virtual hair condition diagnostics. The stylist can request photos of the current color and a history of previous treatments to understand if the hair structure can withstand new chemical stress.
This is critically important for planning chair occupancy. If a client books a simple toning but actually needs a color correction from black, it can ruin the entire day's schedule. Chat allows the administrator to timely adjust the visit duration or offer a treatment package if the hair requires intensive restoration before an aggressive procedure. This way, your all-around stylist is always prepared, and the client receives the expected result without unnecessary rush.
Furthermore, chat history becomes an indispensable tool for repeat visits. When a client returns two months later for a root touch-up, there's no need to recall which specific pigments and proportions were used last time. All details, post-procedure result photos, and comments on scalp reactions are stored in one place. This creates a highly personalized service experience that makes people return to your salon, even as market competition grows.
Three day-to-day moments where the difference is obvious.
Every call interrupts your work. The client in the chair waits, and the caller might not reach you and book elsewhere. You lose quality and bookings.
Discuss the specifics of balayage or ombré procedures directly in chat to accurately calculate visit time and the quantity of materials needed.
Client Chats takes over the part of running a hair salon that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Discuss the specifics of balayage or ombré procedures directly in chat to accurately calculate visit time and the quantity of materials needed.
Clients can instantly rebook their next visit via chat, ensuring consistent chair occupancy throughout the month.
Receive photos of the client's desired result in advance, so your all-around stylist can prepare the necessary accessories and styling products.
Send clients personalized instructions and recommendations for maintaining their color after a lightening service, directly in messenger.
Easily coordinate "cut + style" combo appointments, checking available slots for stylists with varying work schedules.
Client opens chat—AI instantly shows "last cut: 2 inches off layers, color: cool blonde with ash toner, texture: wavy." Amanda sees the whole history in 3 seconds and knows exactly what to book.
Client asks "I'm ready for a refresh. How much for cut + color?" AI suggests: "Cut + Color ($180, 2.5 hours). We have Tue 10 AM or Sat 1 PM." One message, one booking.
A visitor selects airtouch or a keratin treatment on your website and messages in chat to clarify the final price based on hair length.
The administrator sees the message on their tablet and responds during a pause, while another guest's hair is being toned or washed on the salon floor.
The entire discussion history of shades and chosen products remains in the client card, so the next haircut or root touch-up will be perfect.
Clients book themselves 24/7 — even when you're busy with a haircut
All stylists' schedules in one place, no overlaps
Auto-reminders to clients — fewer missed appointments
P&L report: see profit per stylist and service
Salaries calculated automatically — commission on services, bonuses
Client card: visit history, preferences, stylist notes
Loyalty program motivates regular visits
Analytics: occupancy, popular services, client retention
Our AI will analyze your business in 5 minutes and show how a centralized chat can reduce response times and increase client satisfaction.
Access to StartaAI
Extended access to StartaAI
30 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes hair salon workflows into account and helps you get the most out of client chats.
Client chats are available in all Starta.one plans, including the free one. There's no limit on the number of messages.
Yes. All team members with appropriate permissions can see chats and reply. The client sees messages from your business — not from a specific staff member. When staff quits, the conversation stays in the client's profile, not on their personal phone.
Right now, chat works through the Starta.one platform — the booking page, client mobile app, and Telegram bot. This keeps all communication in one place, linked to the client's profile in your CRM. Direct and WhatsApp are rolling out — we'll reach out about when they're available for you.
AI does two things that normally require an experienced staff member with a memory for 500 clients: 1) it summarizes the entire client history in 3 seconds when you open a chat — new staff instantly see allergies, past complaints, visit frequency, preferences; 2) it suggests a ready-made reply based on your pricing and client history — for 'how much for color?' AI generates 'Hi Sarah! Roots $30, full $60, you had roots last time, Thursday 2pm is open with Andrew.' Staff clicks 'Send' — or edits in one click. Response time drops from 3 minutes to 10 seconds.
Yes, you can upload a PDF file or image with detailed instructions directly into the conversation. The client will receive the document in their preferred messenger and can review shampoo recommendations at any time.
You can ask the client to send photos of their dress and examples of preferred updos in the chat. This allows the stylist to assess the complexity of the work in advance, prepare the necessary styling products, and book the correct amount of time in the calendar.
AI remembers every client's cut, color formula, and style history. When they chat, it pulls their profile in 3 seconds so you skip the "remind me what we did last time?" conversation. AI also suggests open slots and pricing, so clients book instantly.