Give patients top-level service with personalized recall reminders and instant sending of treatment plans or images directly to messengers for quick booking.
Starta.one is the AI CRM for service businesses. Everything for running a Dental Practice in one system — from patient booking to recall reminders — while AI handles the routine. Over 1,000 businesses already run on Starta.
Working with patients becomes structured when the admin can instantly send an X-ray or detailed restoration cost after consultation. This lets the patient make a calm decision and the clinic get confirmation for complex procedures like crown placement or implants. Automated recall reminders for hygiene every 6 months keep chairs busy, bringing back regulars without exhausting calls — critical for steady revenue with an average ticket of three and a half thousand hryvnias.
Dental treatment often requires multiple visits. Without reminders, patients postpone the next appointment, their condition worsens — and they switch providers.
Scheduling, rescheduling, confirmations, inquiries — the receptionist spends all day on the phone instead of greeting patients and coordinating the practice.
One of the biggest financial losses for dental clinics is unfinished treatment plans. When a patient comes for a tooth extraction or cavity treatment, they often get recommendations for further orthodontics or implants. But once the acute pain fades, motivation to continue a complex and costly multi-visit plan disappears. Using a single communication window lets the admin gently guide the patient at every step, reminding them about the importance of keeping visit sequences.
Special attention should be given to the hygiene recall system every 6 months. Instead of cold calls that often annoy people, chat messages offering to choose a time for professional hygiene are perceived as care for health. The patient can immediately ask about current crown prices or whether additional anesthesia is needed before the procedure. This significantly improves conversion from consultation to actual visit, since the barrier to reply in messenger is much lower than on a phone call.
Also, chats become an indispensable tool for collecting and storing diagnostic data. When a patient sends their dental X-ray or orthopantomogram before the first visit, the doctor can pre-assess the complexity of endodontics or the scope of future restoration. All this info doesn’t get lost in doctors’ personal messengers but stays accessible in the system, ensuring continuity of care even if the admin or assistant changes. This approach builds strong loyalty and guarantees the patient returns to your clinic.
Three day-to-day moments where the difference is obvious.
Dental treatment often requires multiple visits. Without reminders, patients postpone the next appointment, their condition worsens — and they switch providers.
Send patients a detailed treatment plan listing procedures right in chat for quick review and confirmation.
Client Chats takes over the part of running a dental practice that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Send patients a detailed treatment plan listing procedures right in chat for quick review and confirmation.
Automatically notify patients via chat when it’s time for professional hygiene 6 months after their last visit.
Patients can upload their dental X-rays directly in chat, and admin instantly adds them to the medical record.
Answer patient questions about aligners or discomfort after braces in real time without extra calls.
Send links for treatment prepayment or complex restorations and get written consent confirmations.
Client opens chat—AI instantly shows their treatment plan: "root canal scheduled Jan 15, crown follow-up Feb 5, prophylaxis in 6 months." Dr. Thompson sees the full roadmap in 3 seconds without opening the chart.
Patient texts "I need a cleaning soon." AI suggests: "We have 9 AM Thursday ($150 with insurance) or 3 PM Friday. Which works?" Scheduling happens in one exchange.
Client picks a convenient time via widget and asks clarifying questions about filling cost or anesthesia type directly in chat.
After the first visit, admin sends the sequence of root canal visits in chat so the patient doesn’t forget the next step.
All chat, including before-and-after restoration photos, syncs automatically with the client profile for quick doctor access.
Patients book themselves 24/7, choosing doctor and service
Doctor and operatory schedules in one place — no conflicts
Appointment reminders and treatment plan follow-ups
Patient card: treatment history, plan, doctor notes
P&L report: profitability per doctor and treatment type
Doctor payroll calculated automatically — commission, base rate
Supply tracking: know the cost of each procedure
Analytics: occupancy, patient retention, profitability
AI will analyze your business in 5 minutes and show how a centralized chat can reduce response time and boost client satisfaction.
Access to StartaAI
Extended access to StartaAI
30 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes dental practice workflows into account and helps you get the most out of client chats.
Client chats are available in all Starta.one plans, including the free one. There's no limit on the number of messages.
Yes. All team members with appropriate permissions can see chats and reply. The client sees messages from your business — not from a specific staff member. When staff quits, the conversation stays in the client's profile, not on their personal phone.
Right now, chat works through the Starta.one platform — the booking page, client mobile app, and Telegram bot. This keeps all communication in one place, linked to the client's profile in your CRM. Direct and WhatsApp are rolling out — we'll reach out about when they're available for you.
AI does two things that normally require an experienced staff member with a memory for 500 clients: 1) it summarizes the entire client history in 3 seconds when you open a chat — new staff instantly see allergies, past complaints, visit frequency, preferences; 2) it suggests a ready-made reply based on your pricing and client history — for 'how much for color?' AI generates 'Hi Sarah! Roots $30, full $60, you had roots last time, Thursday 2pm is open with Andrew.' Staff clicks 'Send' — or edits in one click. Response time drops from 3 minutes to 10 seconds.
Yes, you can upload and send any media files, including macro photos of restorations or images after tooth extraction. All files are automatically saved in the chat history and available anytime.
You can set up an automatic reminder in the chat a day before the visit asking to confirm attendance. The patient replies with a single word in the messenger, saving admin time on calls and minimizing costly chair downtime.
AI pulls up each patient's treatment timeline, past procedures, and insurance details instantly. It suggests available appointment slots and costs right in the chat. Patients feel informed and book faster. Your team spends less time on phone tag.