Number of employees
License duration
8.99€6.29€ /month
75.52€ per 12 Months
Starta.one
Forget about lost bookings for combo manicures due to missed messages — your admin instantly replies to nail design and availability requests in one convenient chat window.
Starta.one is the AI CRM for service businesses. Everything for running a Nail Salon in one system — from client booking to membership tracking — while AI handles the routine. Over 1,000 businesses already run on Starta.
Work flows smoothly when nail design or nail plate strengthening requests come into a single message feed. The admin immediately sees the guest’s wishes and can quickly confirm a visit for hardware manicure or french without switching apps. You easily control prepayments for extensions and send procedure reminders that eliminate downtime for masters and ensure full booking even during peak salon hours.
No-shows in the nail industry run 15-20%. Each missed appointment is 2-3 hours of wasted technician time and lost revenue that can't be recovered.
Polishes, gels, tips, drill bits — dozens of items. Without systematic tracking, you don't know the true cost per service or when to reorder.
Lost bookings in the manicure business often come from scattered communication channels. When a client messages in Direct about a combo manicure, then switches to a messenger to check nail design prices, info gets scattered. This leads to double bookings or worse, missed messages. A centralized chat lets you see the client’s full journey from the first gel polish palette question to visit confirmation. This is critical for studios where every station must bring steady income, and two hours of downtime from a forgotten booking means direct loss of average check.
Pay special attention to visit confirmations. Since no-shows reach 20% in this field, quick contact options for prepayment on extensions or complex nail repairs prevent financial losses. When the admin works in one interface, they can promptly remind clients hours before the visit. This frees slots in time for others waiting for popular times, like Friday evenings when demand for classic manicures peaks.
Also, chat improves service quality. The master preparing their station can review message history noting use of specific files 100/180 or details of previous nail plate strengthening. This approach turns a regular visit into a personalized care ritual. Clients feel cared for since they don’t have to repeat preferences about nail length or shape each time, boosting loyalty and repeat visits.
Three day-to-day moments where the difference is obvious.
No-shows in the nail industry run 15-20%. Each missed appointment is 2-3 hours of wasted technician time and lost revenue that can't be recovered.
All messages about nail design or available slots gather in one window for instant admin replies. No more switching between accounts to confirm a combo manicure visit.
Client Chats takes over the part of running a nail salon that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
All messages about nail design or available slots gather in one window for instant admin replies. No more switching between accounts to confirm a combo manicure visit.
Save photos of french or powder references directly in chat history. The master can preview client wishes and prepare the right CND/Kodi polish before arrival.
Send booking details for complex procedures right in chat and get payment confirmation. This ensures the master’s schedule stays full and protects the studio from financial losses due to no-shows.
The system lets you quickly message clients when it’s time to refresh gel polish or book a spa pedicure. Maintain high return rates with personalized communication.
Clients can send photos of damage so you can estimate repair time and cost. This helps plan visits properly within a master’s 2/2 schedule.
Client opens chat—AI shows "last appointment: Shellac gel, French ombre with rose quartz accent, no fragrance-free polish." Lisa knows exactly what style to prep in 3 seconds.
Client asks "I want something fun for date night." AI suggests: "Ombre gel French ombre ($45, 60 min) or Glitter Gradient ($50, 75 min). We have Wed 3 PM or Fri 6 PM." Booking secured.
During online booking on the website or app, the client asks about nail plate strengthening via the built-in chat.
The message appears in the admin panel, where the admin confirms material availability and agrees on the final nail design.
Before the shift starts, the master reviews the chat in the client card, sees the chosen gel polish color, and prepares the hardware for polish removal, saving prep time.
Clients book themselves 24/7 — choosing technician, service, and time
All technicians' schedules in one place — see availability at a glance
Auto-reminders 24 and 2 hours before — minus 70% no-shows
Supply tracking: cost per service and low-stock alerts
Payroll calculated automatically — commission, base rate, bonuses
P&L report: profit per technician including supply costs
Loyalty cards bring clients back for regular fills
Client card: favorite designs, allergies, treatment history
AI will analyze your business in 5 minutes and show how a centralized chat can reduce response time and boost client satisfaction.
Access to StartaAI
Extended access to StartaAI
30 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes nail salon workflows into account and helps you get the most out of client chats.
Client chats are available in all Starta.one plans, including the free one. There's no limit on the number of messages.
Yes. All team members with appropriate permissions can see chats and reply. The client sees messages from your business — not from a specific staff member. When staff quits, the conversation stays in the client's profile, not on their personal phone.
Right now, chat works through the Starta.one platform — the booking page, client mobile app, and Telegram bot. This keeps all communication in one place, linked to the client's profile in your CRM. Direct and WhatsApp are rolling out — we'll reach out about when they're available for you.
AI does two things that normally require an experienced staff member with a memory for 500 clients: 1) it summarizes the entire client history in 3 seconds when you open a chat — new staff instantly see allergies, past complaints, visit frequency, preferences; 2) it suggests a ready-made reply based on your pricing and client history — for 'how much for color?' AI generates 'Hi Sarah! Roots $30, full $60, you had roots last time, Thursday 2pm is open with Andrew.' Staff clicks 'Send' — or edits in one click. Response time drops from 3 minutes to 10 seconds.
Yes, you can upload and send images or PDFs with instructions directly in the chat. This improves service quality and helps clients keep their polish perfect longer.
The admin sees all requests in one window and can answer questions about hardware manicure or available slots independently. Message history lets any staff change stay updated on previous client agreements.
AI tracks each client's favorite gel brand, design style, and previous colors. When they book, AI suggests designs and times based on their history. Clients love the personal touch—they return 2× faster and spend 20% more.