The client database lets cosmetologists instantly see protocols of previous biorevitalization procedures and botox expiry dates, ensuring personalized care and predictable results for every patient.
Starta.one is the AI CRM for service businesses. Everything for running a Cosmetology Practice in one system — from patient booking to medical records — while AI handles the routine. Over 1,000 businesses already run on Starta.
When a patient returns for a repeat chemical peel after six months, you open their profile in seconds and see how their skin reacted to previous formulas. The client’s electronic medical record stores before and after photos, helping you clearly show the lifting effect or reduction of pigmentation spots. Even if the booking was made late at night via an online form, the cosmetologist already knows about contraindications or allergy tests, making every consultation professional and safe for the visitor’s health.
Cosmetology treatments require regularity. Without reminders and course tracking, clients skip sessions — results suffer, they get frustrated and leave.
Fillers, mesotherapy cocktails, peels — expensive products with limited shelf life. Without tracking, you don't know the real margin on each procedure.
The effectiveness of cosmetology services depends directly on visit regularity. When a patient buys a course of 5 procedures but disappears after the second session, the business loses profit and the client misses out on promised results. The digital database lets you see the real situation: who stopped laser hair removal or plasmolifting before finishing. This allows timely reminders about visits, explaining the importance of following the schedule to achieve the desired effect.
Keeping detailed histories helps avoid critical mistakes when changing products. If a client had a chemical peel six months ago, the specialist must know the acid concentration and skin reaction precisely to avoid burns. Your info on previous allergy tests and individual sensitivity is stored in the profile, making each next procedure safer for the patient and more reassuring for the specialist.
Beyond medical aspects, the database helps personalize sales of home care products. Seeing that a patient has enlarged pores or pigmentation tendencies, you can create tailored cosmetic offers for their skin type. This approach turns a regular salon into a professional aesthetic medicine center, where every step is data-driven, not guesswork. It frees up evenings from manual record checking and lets you focus on developing professional skills.
Three day-to-day moments where the difference is obvious.
Cosmetology treatments require regularity. Without reminders and course tracking, clients skip sessions — results suffer, they get frustrated and leave.
Keep a full history of procedures, including allergy test results, injection zones, and signed informed consent all in one profile.
Client card: treatment history, protocols, contraindications
Keep a full history of procedures, including allergy test results, injection zones, and signed informed consent all in one profile.
The system monitors every course of 5 mesotherapy or laser hair removal sessions, reminding the admin to schedule the patient for the next stage.
Filter clients by signs like couperose, pigmentation spots, or enlarged pores to create personalized photo rejuvenation offers.
Record brand names, serial numbers, and dosages for each visit to ensure safety and predictable lifting results on repeat visits.
Store individual advice given after chemical peels to track effectiveness and adjust home care.
At the first visit, the specialist enters data about skin type, chronic diseases, and contraindications, instantly creating a digital card for the new patient.
During the session, whether it’s an ultrasonic cleaning or biorevitalization, the specialist adds notes about used products and skin reactions directly into the visit.
Based on visit history, the manager sees when the botox effect will start to fade and proactively offers the client a convenient time slot to refresh the result.
Clients book themselves 24/7, choosing treatment and preferred time
Treatment room and practitioner schedules in one place
Appointment reminders and treatment course follow-ups
Product tracking: procedure costs, expiry dates, stock levels
Real-time P&L report: margin per procedure
Gift certificates for cosmetology treatments
Analytics: popular treatments, client retention, occupancy
AI will analyze your client base in 5 minutes and show how many clients you lose without systematic management.
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Extended access to StartaAI
30 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes cosmetology practice workflows into account and helps you get the most out of client database.
Basic client base management is available even in the free Starta.one Lite plan. Advanced segmentation, AI-recall and analytics are in Starta.one Pro.
Yes. You can import clients from Excel or CSV files. The system automatically recognizes fields and creates cards. Duplicates are identified by phone number.
Yes. Every team member sees the client card with visit history, notes and preferences. You can set what info each team role can see.
AI does three things admins don’t have time for: 1) every morning creates a 'who to message today' list based on each client’s cycle with ready texts; 2) finds clients at risk of leaving before they go to competitors; 3) turns voice notes from your team after visits into structured cards. AI activates automatically after setup — no programming needed.