Secure steady bookings for routine sterilizations or treatment courses by selling gift certificates that ensure fluffy patients’ owners return to your therapist.
Starta.one is the AI CRM for service businesses. Everything for running a Veterinary Clinic in one system — from patient booking to vaccination recalls — while AI handles the routine. Over 1,000 businesses already run on Starta.
Imagine a puppy owner buying a health package certificate covering pre-op tests and scheduled neutering. It removes the financial question at surgery — the admin simply deducts funds from the balance when the surgeon finishes. This works perfectly as gifts for friends who just got a pet or clients planning costly animal ultrasounds ahead. You get money in your clinic’s account today, and the patient is guaranteed to show up, closing gaps in your doctors’ schedules.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.
Implementing a certificate system in a veterinary clinic solves one of the industry’s main challenges — unpredictable visits. Instead of waiting for emergencies, you encourage owners to focus on prevention. When a client buys a certificate for a comprehensive animal checkup, they commit to visiting the vet. This helps the clinic better plan the schedules for surgeons and anesthesiologists, avoiding downtime of expensive X-ray or ultrasound equipment.
For pet owners, certificates become a convenient financial tool. Veterinary care can be costly, especially for urgent neutering or complex treatment courses. The option to gradually accumulate funds on a certificate balance or receive it as a gift from loved ones removes the psychological barrier to clinic visits. Admins no longer need to manually check discounts — the system tracks balances and links transactions to specific patients.
Moreover, using certificates significantly raises the average check. Receiving a gift certificate for a set amount, owners often decide to add extra services to mandatory vaccinations, like professional grooming or a consultation with an animal dermatologist. This not only increases clinic revenue by 10-15% during holidays but also builds a culture of responsible patient care, where every visit is planned and financially covered.
Three day-to-day moments where the difference is obvious.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Create special offers for annual preventive care. Owners can prepay packages that guarantee their pet’s visit to your clinic.
Gift Certificates takes over the part of running a veterinary clinic that quietly eats 1-2 hours a day — no spreadsheets, no chasing replies, no fatigue mistakes.
Create special offers for annual preventive care. Owners can prepay packages that guarantee their pet’s visit to your clinic.
Offer clients a convenient payment format for chronic patients. Funds are gradually deducted after each therapist visit or inpatient procedure.
Clients can buy certificates as contributions toward future neutering or sterilization. This helps owners plan their family budget for costly procedures.
Allow buying diagnostic services directly on your site. After payment, the client gets a code the admin can easily find when opening the animal’s medical record.
Automatically remind owners to use their remaining balance. It’s a perfect reason to book an X-ray or a hygienic grooming session.
Your customer fills in: "for my friend — welcome to new kitten life, vaccination + checkup" — AI suggests 3 warm message options for pet care services. The tone celebrates the pet, never sounds medical.
Certificate given in June, still unused by November. AI automatically sends a message 30 and 7 days before expiry: "Your pet clinic certificate from your friend is waiting — $40 credit for your kitten's first checkup, expires November 30 — book now →". AI never assesses pet condition.
The admin creates certificates in the system for specific amounts or popular procedures like vaccination or a diagnostic visit to a specialist.
The owner buys a certificate via the online booking widget, receives a unique number, and can gift it to other pet owners or keep it for future treatment.
When the therapist finishes the animal’s exam, the admin enters the certificate code in the payment window. The amount is automatically deducted from the cost of services and used meds.
Pet owners book 24/7, choosing doctor and service
Doctor and examination room schedules without conflicts
Reminders for appointments, vaccinations, and routine check-ups
Patient card: breed, age, vaccinations, conditions, prescriptions
Medication tracking: stock levels, expiry dates, usage
P&L report: profitability per service and specialist
Doctor payroll calculated automatically
Analytics: occupancy, popular services, client retention
AI will analyze your business in 5 minutes and reveal the potential for certificate sales and projected extra revenue.
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Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of gift certificates.
Certificates are included in Starta.one Pro. You can create unlimited certificate types and sell unlimited certificates.
Yes. Certificates appear on your booking page — customers pick the amount, pay online, and get the code via email or SMS. Works even at 11 PM on Valentine's Day when nobody's at the office.
The balance stays there. The recipient can use the remaining amount next time. You see the balance in your admin panel, the recipient sees it in their email.
AI does two things that normally need a copywriter and an extra manager: 1) it writes a warm, personal gift message based on a buyer's short hint ("wife, 30, birthday" → 3 options to choose from), so buyers don't abandon the form when they see empty "To/From" fields; 2) it automatically reminds the recipient 30 and 7 days before expiry with a direct booking link — bringing back the 40% of certificates that usually sit forgotten in an inbox. AI turns on with certificates — no extra setup needed.
Yes, you can set the system so certificate balances cover not only specialist services but also products. This is handy when after the checkup the therapist prescribes a specific dose by weight, and the client wants to buy it right away.
When billing for surgery, the admin selects the certificate as payment method. If the total cost, including anesthesia and pre-op tests, exceeds the certificate value, the system will prompt for the difference to be paid by cash or card.
AI handles two tasks that normally need a copywriter and a receptionist: 1) writes warm, personalized gift messages (no medical warnings) so pet owners feel celebrated, not worried; 2) automatically reminds recipients 30 and 7 days before expiry with a booking link. Questions about pet health, symptoms, or urgency are routed directly to the veterinarian — AI only manages certificate communications.