Keep a detailed vaccination record and medical history for each patient so the vet instantly sees the animal’s exam results and schedule of upcoming preventive visits to maintain pet health.
Starta.one is the AI CRM for service businesses. Everything for running a Veterinary Clinic in one system — from patient booking to vaccination recalls — while AI handles the routine. Over 1,000 businesses already run on Starta.
When an owner comes back for a follow-up exam, you instantly see the full picture: from the animal’s ultrasound results to the exact drug dose by weight during the last procedure. This lets the admin timely offer a recall for vaccinations, and the vet save time by not collecting the history from scratch. Even if the patient sees another surgeon, the full medical history and pre-op tests are already on screen, ensuring treatment safety and strong client loyalty.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Scheduling, rescheduling, treatment questions — the phone rings non-stop. The receptionist can't both greet visitors and manage bookings.
In daily veterinary clinic work, the biggest challenge isn’t just quality treatment but also pet owners’ discipline. Many owners forget follow-up exams after the acute phase or miss scheduled vaccinations. Using a structured client database turns chaotic calls into a predictable schedule. When every visit is logged in the system, the admin sees not just a list of names but a full vaccination record for each patient. This enables setting up recalls for vaccinations, automatically sending reminders a few days before the deadline. This approach not only cares for patient health but also ensures a steady client flow even in the "low" season.
Besides service, a unified database is critical for internal clinic coordination. When a patient is scheduled for castration or sterilization, the surgical team must have instant access to the history. In the electronic record, the anesthesiologist sees pre-op tests and past anesthesia reactions, minimizing risks during surgery. All info — from ultrasound results to last recorded weight — is available in one click. This reduces reception workload since vets no longer need to search paper records or ask owners about past treatments.
The database’s analytical potential helps veterinary business grow faster. Segmentation easily highlights client groups needing specific services, like professional grooming or dietitian consultations. Instead of mass mailings, the clinic can offer personalized solutions based on medical history or patient age. This boosts owner loyalty as they feel individual care for their pet. As a result, average visits per client increase, and workload on equipment and specialists evens out throughout the week.
Three day-to-day moments where the difference is obvious.
Routine vaccinations, parasite treatments, follow-ups — without reminders, owners postpone visits. That's bad for the pet's health and your revenue.
Store all treatment protocols, exam results, and vet prescriptions in a single digital patient profile. This lets the vet instantly assess the animal’s health during follow-ups.
Patient card: breed, age, vaccinations, conditions, prescriptions
Store all treatment protocols, exam results, and vet prescriptions in a single digital patient profile. This lets the vet instantly assess the animal’s health during follow-ups.
The system tracks vaccination records and sends reminders for deworming to owners. You no longer lose clients on routine procedures due to forgetfulness.
Attach images and diagnostic reports directly to the client’s card for quick access. Surgeons and anesthesiologists can review materials before surgery.
Record the patient’s current weight at each visit for accurate medication dosing. This ensures the drug dose by weight is always safe and effective.
Track which services — from castration to complex procedures — bring the most profit. Base segmentation helps identify VIP clients who regularly visit the clinic or vet pharmacy.
At the first appointment, the admin creates a profile entering owner details, pet’s name, breed, and age for future identification.
The vet or animal dermatologist enters diagnostic results, prescribes treatment, and adds pre-op tests directly into the patient card during the visit.
Based on entered data, the system suggests the client book a follow-up exam or reminds them to buy meds at the vet pharmacy according to schedule.
Pet owners book 24/7, choosing doctor and service
Doctor and examination room schedules without conflicts
Reminders for appointments, vaccinations, and routine check-ups
Medication tracking: stock levels, expiry dates, usage
P&L report: profitability per service and specialist
Doctor payroll calculated automatically
Analytics: occupancy, popular services, client retention
AI will analyze your client base in 5 minutes and show how many clients you lose without a systematic approach.
Access to StartaAI
Extended access to StartaAI
30 days free • No card required • We'll transfer your data from another CRM
Yes. Starta adapts to the specifics of your industry — from services and pricing to payroll and analytics. The AI takes veterinary clinic workflows into account and helps you get the most out of client database.
Basic client base management is available even in the free Starta.one Lite plan. Advanced segmentation, AI-recall and analytics are in Starta.one Pro.
Yes. You can import clients from Excel or CSV files. The system automatically recognizes fields and creates cards. Duplicates are identified by phone number.
Yes. Every team member sees the client card with visit history, notes and preferences. You can set what info each team role can see.
AI does three things admins don’t have time for: 1) every morning creates a 'who to message today' list based on each client’s cycle with ready texts; 2) finds clients at risk of leaving before they go to competitors; 3) turns voice notes from your team after visits into structured cards. AI activates automatically after setup — no programming needed.
Yes, the system lets you upload and store media files in various formats. You can open X-ray images or ultrasound videos during the visit to show the pet owner the condition of internal organs.
You can create unlimited patient cards under one client profile. Each animal has its own medical record with a vaccination schedule and medical history, preventing mix-ups in treatments.