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Starta.one vs Treatwell

To book through Treatwell, clients find a salon on the marketplace (next to your competitors), choose a service and time, create a Treatwell account, and confirm — and Treatwell takes 35% commission. With Starta.one clients message on Telegram: 'book me for Friday at 4pm' — done, no commission.

Quick Summary

Treatwell is a hybrid marketplace and salon software (Treatwell Connect). It can bring new clients, but charges 35% commission on new bookings (~42% with VAT), reclassifies clients as 'new' after 12 months of inactivity, and offers limited management tools. Salon owners widely report poor support, no ability to reject bookings, and double-bookings from lack of calendar sync.

Starta.one gives you full control with AI automation, advanced CRM, financial reports, and zero commissions.

Feature Comparison

Feature Starta Treatwell
How clients book
Directly in chat (Telegram): sends a message — booking confirmed, no form or external site
Through the Treatwell marketplace: client finds you next to competitors, registers, and confirms
How you manage your business
From chat ('reschedule the booking', 'show me revenue') — from your phone, in the messenger or app, or in the full panel
Via Treatwell Connect (app and web panel)
Telegram bot for clients
Full-featured customer Telegram bot: booking, reminders, loyalty program, messaging
No Telegram bot for clients
Client acquisition
SEO-optimized business page, directory listing, AI-powered marketing
Large European marketplace (55,000+ salons, 13+ countries) — but next to your competitors
Online booking
Full-featured online booking with AI schedule optimization and your own branded page
Booking only through the Treatwell marketplace — no white-label option
Calendar & scheduling
Smart calendar with AI suggestions, drag-and-drop, and auto-planning
Cloud calendar with drag-and-drop — no two-way external calendar sync (causes double-bookings)
CRM / client database
Full CRM with AI behavior analysis, segmentation, consultation forms, tags
Basic client cards and appointment history (no consultation forms, no advanced segmentation)
AI assistant
Built-in AI: setup, analytics, recommendations, automation
No AI features
P&L reports
Full financial reports with expense tracking and AI analytics
Basic revenue and staff productivity reports (not deeply customizable)
Loyalty program
Flexible loyalty program with automated rewards, referral program, memberships
Basic targeted marketing tools — not a full points/rewards system
SMS notifications
Automated SMS, email and push reminders + connect your own SMS provider
SMS and email reminders included
Salary management
Full payroll with flexible formulas (%, fixed, KPI)
Basic staff scheduling and commission tracking
Inventory
Multi-warehouse, tech cards, barcodes, auto write-off, AI stock forecasts
Stock management on Pro plan only (~€49/month)
Mobile app
Full-featured native app for iOS and Android (business + clients)
Treatwell Connect app for salon owners
Booking commission
No booking commissions ever
35% commission on new clients (~42% with VAT). Clients reclassified as 'new' after 12 months — commission applies again
Custom branding
Booking page with your logo, name, and style
Booking only through the Treatwell marketplace — no white-label
Client data ownership
Full control — your clients, your data, no competitor ads
Marketplace clients belong to Treatwell — competitors shown to your clients, limited data export
Free plan
Starta.one Lite — genuinely free, unlimited bookings
No free plan

Pricing Comparison

Starta

Starta.one Lite — free, unlimited bookings

Starta.one Pro — from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing), +€1.26/mo per additional

Treatwell

Monthly subscription (~€29–49/month per location) + 35% commission on new marketplace clients (~42% with VAT) + 2% online prepayment fee

No free plan. Clients reclassified as 'new' after 12 months without a visit — commission applies again. POS and inventory on Pro plan only.

Treatwell double-charges: a monthly subscription plus 35% commission on new clients (~42% with VAT). Starta.one Lite is free, and Pro starts from €6.29/mo for one specialist or €10.79/mo for up to 5 staff — no booking commissions ever.

Why Starta AI Is a Different Level

AI wins back clients who disappeared

It sees who hasn't visited in months and reaches out first — with a relevant offer. In Treatwell you see the data in reports, but the action is up to you.

Every Monday — insights, not just reports

Treatwell shows basic revenue analytics. Starta.one's AI tells you what to do about it: where revenue dipped, which staff slot is underutilised, which clients are about to churn.

Setup is a conversation, not a weekend project

Tell AI about your business — it builds your services, schedule, and booking page. No manual setup, no 35% marketplace commission.

Starta AI: run your business from chat

Send any request to the chat — AI executes it in seconds. Like Telegram, except your business listens.

Reschedule Maria's appointment to Friday at 3pm
Done ✅ Maria rescheduled, reminder sent
Show me this week's revenue
€3,200 — up 22% vs last week 📈
Message clients who haven't visited in 2 months
Found 9 clients. Sending messages...

Switching isn't a data migration — it's a change of approach. Describe your business in chat and AI sets everything up in minutes.

Switch to Starta.one

Frequently Asked Questions

How is Starta.one different from Treatwell?

Treatwell is a hybrid marketplace and salon software with 35% commission on new clients and limited management tools.

Starta.one is a complete platform with AI automation, full CRM, financial reports, and zero booking commissions. Your clients stay yours.

How much does Starta.one cost compared to Treatwell?

Starta.one Pro — from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing), +€1.26/mo per additional, no booking commissions. Lite — free.

Treatwell: subscription ~€29–49/mo + 35% commission on new marketplace clients + 2% prepayment fee. Clients reclassified as 'new' after 12 months — commission applies again.

Calculate the cost of the plan
Number of employees
License duration
8.99€6.29€ /month75.52€ per 12 Months
Continue with this plan
Can I use Starta.one alongside Treatwell?

Yes. Some businesses use Treatwell's marketplace to attract new clients while using Starta.one to manage operations and build their own client base — gradually reducing marketplace dependency.

How do I migrate from Treatwell to Starta.one?

Switching is free. Export your client database from Treatwell (marketplace clients may have limited export), and the Starta.one AI assistant sets up your services, schedule, and booking page in minutes.

How does Starta.one help attract clients without a marketplace?

Starta.one provides an SEO-optimized business page, directory listing, and a customer Telegram bot — without paying 35% commission on every booking. Your brand, your clients, no competitor ads.

StartaAI