Starta.one
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Starta.one vs Fresha

Fresha gives you a full booking toolkit, but answering clients, confirming, reminding and winning back the ones who drifted off is still your job. In Starta.one, StartaAI does that daily work.

Quick Summary

Fresha is a website and app with its own marketplace: clients open the Fresha page, create an account, and fill out a booking form. Since 2025 there is no free plan — subscriptions start at ~$14.95/month per team member, plus payment processing fees and a 20% marketplace commission on new clients (min. $6).

Starta.one takes the client admin work off you — StartaAI answers, books, reminds and wins back the ones who drifted off. The second difference runs deeper than features: Fresha's roadmap serves the marketplace, so the rules change without you — as they did with the free plan.

Who does the daily client work

With Fresha

  • The conversation with the client stays with you or your receptionist
  • Reminders exist, but a person carries the conversation to a booking
  • The client has to register and fill in a form
  • Winning back the ones who drifted off is manual work

With Starta.one

  • StartaAI answers clients itself: books, reschedules, reminds, confirms
  • Writes to those who haven't been in for a while and brings them back
  • You get a finished result, not a thread to reply to
70% of the conversations StartaAI handles reach a confirmed booking — versus 22% through a traditional booking page. Methodology: sample of 5,000 bookings, spring 2026

Feature Comparison

Everything you do in Fresha exists in Starta.one too. So the table below isn't about who has more checkmarks — it's about whose rules apply when your salon doesn't run the average way.

Feature Starta Fresha
Who handles client messages
StartaAI: answers, books, reschedules, reminds and wins clients back — around the clock, on Telegram or your booking page
Via the Fresha website or app; clients must create a Fresha account
How you manage your business
From chat ('reschedule the booking', 'show me revenue') — from your phone, in the messenger or app, or in the full panel
Via the Fresha panel and app
When your rules aren't standard
You describe them in words — services, payment schemes, packages, chair rental — and the assistant composes the setup from ready-made blocks
Configuration within what Fresha anticipated; the rest lives in spreadsheets alongside
Online booking
Full-featured online booking with AI schedule optimization
Online booking (clients must create a Fresha account)
Calendar & scheduling
Smart calendar with AI suggestions, drag-and-drop, and auto-planning
Calendar with drag-and-drop
CRM / client database
Full CRM with AI behavior analysis, forms, and complete client profiles
CRM with forms and client profiles
AI assistant
Built-in AI: setup, analytics, recommendations, automation
AI for marketing only; no AI assistant for managing your business
P&L reports
Full financial reports with expense tracking and AI analytics
Reports available (advanced analytics is a paid add-on)
Loyalty program
Flexible loyalty program with automated rewards, referral program, memberships
Loyalty program (paid add-on per location)
SMS notifications
Automated SMS, email and push reminders + connect your own SMS provider
SMS reminders (paid per message after free allowance)
Salary management
Full payroll with flexible formulas (%, fixed, KPI)
Commissions, timesheets, and pay runs
Inventory
Product and supply tracking with AI forecasts and low-stock alerts
Product management with purchase orders
Mobile app
Full-featured native app for iOS and Android (business + clients)
Mobile app for business and clients
Multi-location
Multi-location management included in Pro
Multi-location support
Whose payment processor
No transaction fees, connect your own processor
Locked into Fresha Pay (2.29%+ fees), can't use own processor
Whose brand the client sees
Booking page with your logo, name, and style
Booking page under the Fresha brand (fresha.com)
Who owns the clients
Your clients stay yours, no competitor ads
Marketplace shows competitors to your clients, 20% commission on new clients (min. $6)

Pricing Comparison

Starta

Starta.one Lite — free, unlimited bookings

Starta.one Pro — from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing), +€1.26/mo per additional

Fresha

Paid plans from ~$14.95/month per team member + payment processing fees (2.29%+) + 20% marketplace commission on new clients (min. $6)

No free plan since 2025. Additional paid add-ons: loyalty program, advanced analytics, premium support, $499 card terminal

Source: fresha.com/pricing

Fresha no longer offers a free plan — subscriptions start at ~$14.95/month per team member plus transaction fees and marketplace commissions. Starta.one Lite is genuinely free, and Pro starts from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing).

Fresha prices verified: June 2026

When the rules change without you

The free plan disappeared — and nobody asked you

In 2025 Fresha removed its free plan, and the businesses on it found out after the fact. That's how any vendor works: the roadmap belongs to them, and your salon is one row among tens of thousands. Starta.one Lite is free with no time limit.

Your way of working vs one roadmap

Your own payout scheme, a 10-visit package, chair rental, group sessions — that's what makes your salon yours, and it's exactly what an off-the-shelf product answers with "no" or "someday". In Starta.one you describe those rules in words and the assistant composes them from ready-made blocks.

Work you no longer do by hand

StartaAI answers clients, carries the conversation to a booking, reminds the day before and writes to people who haven't been in for a while. Alongside that it shows weekly where revenue dipped and which services don't cover their materials — in Fresha, advanced analytics is a paid add-on.

Who each is best for

Fresha is a good fit if

  • the Fresha marketplace is an important separate channel for new clients and you're happy to pay commission for it
  • you're already deep in the Fresha ecosystem (payments, terminals) and satisfied with it
  • your clients are used to searching and booking services through directories rather than messaging apps
  • your salon runs by the book, and you never have to bend it to fit Fresha

Starta.one is a good fit if

  • the daily client conversation is eating your time or a receptionist's salary
  • your clients message rather than fill forms, and don't want yet another app or sign-up
  • you need a truly free start with no transaction fees and no marketplace commissions
  • you have your own payment schemes, packages or payout rules that the software should bend to

StartaAI: run your business from chat

StartaAI handles the clients. That leaves you running the business — also by conversation.

Move all of Olena's appointments to Monday
Done ✅ 4 appointments moved, clients notified
Which services don't cover their materials?
Three are in the red. Want the breakdown? 📉
Who hasn't visited in over 60 days?
12 clients. Send them an offer?

Migration isn't a data transfer — it's a change of approach. Describe your business in chat and AI sets everything up in minutes.

Switch to Starta.one

Frequently Asked Questions

People often ask: how is Starta.one different from traditional systems like Fresha?

A traditional system hands you tools and leaves the work with you: Fresha has booking, a calendar and reminders, but answering clients, carrying the conversation to a booking and winning back the ones who drifted off falls to a person.

Starta.one takes that admin work on itself — StartaAI does it, and you see the finished result and run the business by conversation.

What if I need something you don't have?

Starta.one is assembled from blocks — services, staff, slots, payments, packages, equipment rental, group classes, walk-ins. The assistant composes your configuration from them in a conversation, so most "non-standard" setups come together right away. If a block doesn't exist, you'll hear that straight, not "someday". Message us in the chat before you sign up and we'll tell you whether it already works.

How is Starta.one different from Fresha feature by feature?

The main difference is the approach: with Starta.one StartaAI answers clients and books them directly in chat, with no app or account, and you manage your business from chat too — from your phone, in the messenger. Plus Starta.one Lite is genuinely free with no time limits, has a built-in AI assistant, charges no transaction or marketplace fees, and lets you connect your own payment processor.

How much does Starta.one cost compared to Fresha?

Starta.one Pro — from €6.29/mo for one specialist or €10.79/mo for up to 5 staff (annual billing), +€1.26/mo per additional. Lite — free.

Fresha since 2025 requires paid subscriptions from ~$14.95/month per team member + 2.29%+ per transaction + 20% marketplace commission. Switching from Fresha to Starta.one is free.

Calculate the cost of the plan
Number of employees
License duration
8.99€6.29€ /month75.52€ per 12 Months
Continue with this plan
How do I migrate from Fresha to Starta.one?

Export your client database from Fresha, and the Starta.one AI assistant will help set up everything from scratch in minutes — services, schedule, booking page, loyalty rules. It's less of a data migration and more of a conversation about your business.

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